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HO Brass - Railworks Pennsylvania PRR NDa Caboose - Pro Paint
HO Brass - Railworks Pennsylvania PRR NDa Caboose - Pro Paint
Railworks
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DESCRIPTION
DESCRIPTION
SHIPPING
SHIPPING
Most Orders Ship Within 48 Hours
We care about how we pack and ship your item to you. That is why all orders don't ship until they meet our rigorous standards.
We reserve the right to charge shipping or insurance on Sets, O scale Items, and other items that we have added a shipping note to. Should you have questions please call or email us.
Should shipping times be extended, we will update this section or our Facebook page.
PAYMENT/RETURNS
PAYMENT/RETURNS
At BrassBasement.com, customer satisfaction is our top priority. If you're not completely satisfied with your purchase, we offer a 14-day return policy for a full refund, minus the shipping costs.
To initiate a return, contact us via email or phone with your order number and the reason for return. Please ensure that the item(s) are returned in their original, unused condition and packaging. We reserve the right to decline refunds if the return policy conditions are not met.
Return Process:
- Items must be returned within 14 days of receipt.
- The customer is responsible for return shipping costs. We recommend using a shipping method with tracking and insurance.
Shipping Policy: Please note that we will not ship items directly to model train service workers (e.g., for paint, repair, or any modifications). All models must be shipped directly to the buyer. This ensures that any issues with shipping or the model are resolved solely between the customer and Adam's Brass Basement LLC. We do not engage with third-party repair technicians regarding shipment issues.
